toddle paid plan - pause the subscription

needtheanswers

3 months ago

Hi,
I´ve upgraded to the toddle startup plan on the 7th of january. I actually wanted to pause my subscription but wasn’t able to do so, so I have now downgraded to the free plan. Is it even possible to pause the subscription? Also, what happens to my remaining two days on the Startup plan? Thanks Team toddle
needtheanswers

3 months ago

Team toddle 😬😬
Andreas Møller

3 months ago

We do not have the option of pausing your subscription. I believe the last two days should be automatically be refunded by stripe. I can look into that if you dm me the email you used for the subscription
@Andreas Møller
We do not have the option of pausing your subscription. I believe the last two days should be automatically be refunded by stripe. I can look into that if you dm me the email you used for the subscription
needtheanswers

3 months ago

Oh okay, now I understand. I thought it was like in Canva where you cancel and it still works until the end of the paid period - next time I know better 🙂 & thank you Andreas, that would be cool. I´ll dm you the email right away
Andreas Møller

3 months ago

It probably should be tbh.